Privacy Policy

At forynthosira, we recognize that your privacy forms the foundation of trust in our financial analysis platform. This comprehensive privacy policy outlines how we collect, process, store, and protect your personal information when you use our services at forynthosira.com. Our commitment extends beyond mere compliance – we believe in transparency and giving you complete control over your data.

This policy applies to all users of our platform, whether you're accessing our financial analysis tools, educational resources, or consulting services. We operate under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and maintain the highest standards for data protection regardless of your location.

Throughout this document, "we," "us," and "our" refer to forynthosira, while "you" and "your" refer to users of our platform. We've structured this policy to be comprehensive yet accessible, ensuring you understand exactly how your information is handled throughout your relationship with us.

Account and Profile Information

When you create an account with forynthosira, we collect essential information needed to provide our financial analysis services. This includes your full name, email address, phone number, and professional background. We also gather information about your experience level with financial analysis to customize our educational content appropriately.

Usage and Platform Data

Our platform automatically collects information about how you interact with our services. This helps us improve functionality and provide personalized experiences. We track which analysis tools you use most frequently, the types of reports you generate, and how you navigate through our educational materials.

Technical information includes your IP address, browser type, device information, and operating system. We also collect timestamps of your activities, session duration, and feature usage patterns. This data helps us optimize performance and identify areas where users might need additional support or training.

Financial Analysis Data

When you use our financial analysis tools, we collect data about the companies, markets, or financial instruments you're researching. This includes search queries, saved analyses, custom reports you create, and any notes or annotations you add to your work. We treat this information with particular care given its potential sensitivity for your business decisions.

We use your information primarily to deliver and improve our financial analysis platform. Your account information enables us to authenticate your access, maintain your preferences, and provide customer support when needed. Professional background helps us tailor educational content to your experience level and industry focus.

Platform usage data drives our product development decisions. By understanding which features are most valuable and where users encounter difficulties, we can prioritize improvements and new functionality. We analyze aggregated usage patterns to identify trends and opportunities for better serving our user community.

Communication and Support

Your contact information enables us to provide technical support, send important service updates, and deliver educational content you've requested. We may send newsletters about new features, market insights, or educational opportunities, but you can opt out of marketing communications at any time while still receiving essential service notifications.

When you contact our support team, we use your information and interaction history to provide more effective assistance. This includes understanding your usage patterns, account status, and any previous support interactions to resolve issues quickly and thoroughly.

Under Canadian privacy law and our commitment to data protection, you have comprehensive rights regarding your personal information. These rights are designed to give you control over your data and ensure transparency in how we handle your information.

Exercising Your Rights

To exercise any of these rights, contact our privacy team at info@forynthosira.com with your request. We'll verify your identity and respond within the timeframes required by applicable privacy laws. For complex requests, we may need additional time and will keep you informed throughout the process.

You also have the right to lodge a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your personal information. We encourage you to contact us first so we can address your concerns directly, but this right exists independently of our internal processes.

Security is paramount in everything we do at forynthosira. We implement multiple layers of protection to safeguard your information from unauthorized access, alteration, disclosure, or destruction. Our security measures encompass technical, administrative, and physical safeguards that meet or exceed industry standards.

Technical Safeguards

All data transmission to and from our platform uses TLS 1.3 encryption, ensuring your information remains protected during transfer. Our databases employ AES-256 encryption for data at rest, and we use additional encryption for particularly sensitive information like financial analysis data and payment details.

Access controls ensure that only authorized personnel can access your information, and only for legitimate business purposes. We use multi-factor authentication for all administrative access and maintain detailed logs of who accesses what information and when.

Data Processing and Storage

We primarily store and process data within Canada, using certified data centers that meet strict security and environmental standards. When we use third-party services, we ensure they provide equivalent protection and have appropriate data processing agreements in place.

We do not sell your personal information to third parties. We only share information when necessary to provide our services, comply with legal obligations, or protect our legitimate interests. Any sharing is governed by strict contractual protections and occurs only with trusted partners who meet our security standards.

Service Providers

We work with carefully selected service providers for essential functions like payment processing, email delivery, and technical infrastructure. These providers can only access information necessary for their specific services and are contractually bound to protect your data according to our standards.

Our financial data providers supply market information and analysis tools, but they do not receive access to your personal information or individual usage patterns. We aggregate and anonymize any data shared for service improvement purposes.

Legal Requirements

We may disclose information when required by law, such as responding to court orders, legal processes, or government requests. We'll notify you of such requests unless legally prohibited, and we challenge overly broad or inappropriate demands for user information.

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Different types of information have different retention periods based on their purpose and legal requirements.

Account information is retained while your account remains active and for up to three years after account closure to handle any post-termination issues. Financial analysis data you create is retained according to your preferences – you can delete individual analyses immediately or set automatic deletion schedules.

Technical logs and usage data are typically retained for 12-18 months for security monitoring and service improvement. Payment information is retained according to financial regulations and tax requirements, typically seven years for transaction records while payment method details are deleted when no longer needed.

Automated Deletion

We've implemented automated systems to delete information that has reached its retention limits. You'll receive notifications before any automatic deletion of your analysis data, giving you opportunities to export or extend retention for important work.

While we primarily store and process data within Canada, some service providers may process information in other countries with adequate privacy protection. When international transfers occur, we ensure appropriate safeguards through approved transfer mechanisms and contractual protections.

For users outside Canada, we apply the same high privacy standards regardless of your location. We recognize various international privacy frameworks and provide equivalent protection for all users of our platform.

If you have concerns about international data transfers, please contact us to discuss your specific situation and any additional protections that might be appropriate for your use case.